Yes! To get its customers feedback in very direct way, Jazz employees, tomorrow, will go out on the streets across Pakistan and meet the Jazz subscribers by face to face.
The campaign, hash tagged with #CustomerObsessed day is going to be led by Amir Ibrahim — CEO Jazz who will be visiting across the capital – Islamabad. The CEO will be doing Facebook sessions with live videos while interacting with Jazz customers. Asif Aziz — Chief Commercial Officer of Jazz, will also be doing live videos with Jazz customers on Facebook.
Jazz will be sending hundreds of teams in streets, bazaars, malls and various other places in Islamabad, Lahore, Karachi, Multan and Peshawar. Each team will be comprised of 10 members.
Jazz looks forward the collect over 10,000 responses during the campaign in a single day. Jazz believes that it will help the company “understand the customer needs, their sentiments and more about how Jazz should operate in days to come.”
After the campaign is completed Jazz employees will be mandated to propose new and different process for things that company does, on the basis of the feedback they get during the campaign.