Jazz has directed employees and business partners to utilize existing digital tools to communicate, while staff critical for business continuity will continue to operate from the office.
Jazz has mandated its 3000+ employee base to work from home in an effort to curtail the spread of the coronavirus. This is one of the most comprehensive “work from home” orders in Pakistan to protect employees and business partners.
According to a press release, these orders are effective from 17 March 2020 till 31 March 2020.
Jazz’s Experience Centers, 20 in total, will also be closed, but customers can rely on alternative technical support mediums, such as the WhatsApp helpline at 0300 3008000; Jazz World – self-care application; call centres; online and social media channels. During this time the franchises will continue to operate as per usual.
Jazz CEO Aamir Ibrahim said in the press release,
“The wellbeing of our employees, business partners, and customers is our foremost concern during these challenging times. The idea behind this move is to contribute towards social distancing and play our role in ensuring the virus spread is slowed down. All necessary arrangements have been made to ensure the continuity of our services to millions of Pakistanis who rely on us for their daily communication, entertainment, banking, and information needs.”
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