Categories: MeeGoNokiaTutorials

Tutorial Nokia N9: Factory Restore, Hard Reset or Clear Device [How-To & Precautions]

Well there has always been a situation when you need your phone to be restored to its factory settings or even sometimes when some odd things start happening in your phone and simply restoring it to factory settings isn’t helping then you look to do a hard reset (aka format) your phone which actually gets the things fixed. So being a phone, Nokia N9 is same in nature that you will want sometime to get it reset or hard reset whatever the reason could be.

Restore Settings on Nokia N9

If your phone is not working properly, you can reset some settings to their original values by using this method. “Restore settings” loads and saves the default settings or configuration of the Nokia N9 to its factory state without affecting user content, messages or contacts. for more extent “Restoring settings” will not deleted or change following content/data on your phone such as: Contacts, Messages, Calendar entries, Documents, Music, Bookmarks, Accounts, Security codes or passwords.

To Restore Settings, do the following:

  1. Open “Settings”
  2. Tap “Reset”
  3. Choose “Restore Settings”
  4. Tap “Yes” to confirm the process.
After restoring the original settings, the phone will switch off and then on again. This process may take a few minutes. Stay patient and wait.

Clear Device or Hard Reset

“Clear Device” is a new term I saw in Nokia N9. Previously Nokia has used different term for this “Delete data and restore” in Symbian^3 devices. This method is actually the “Hard Reset” we normally use when talking in general. You use this method when nothing else helps fixing the problem with your phone.

Warning: This will completely wipe off the data and content from your phone including your contacts, your messages, calendar entries, music, videos, pictures, everything that you added yourself into the phone or even the content that came pre-built into the N9 when you purchased it. That means the sample videos, music and pictures (which were already in the phone when you unsealed the N9 very first time) will be wiped off as well as the content or media you added yourself. 

Note: To avoid any loss of your data you are highly recommended to take back up of your data and files prior to proceed with “Clear Device” method.

To Clear Device, do the following:

  1. Open “Settings”
  2. Tap “Reset”
  3. Choose “Clear Device”
  4. Tap “Yes” to confirm the process.

This process may take up to 15 minutes depending on the data stored in the phone. You may need to wait for the process to complete. The phone will switch off and then on again.

Extras

If you have already cleared your device without taking backup of the original factory content, pictures, music and videos or even the default set of wallpapers and now wondering about where to get those original media files. You can download the original N9 content and media from here and restore onto your N9.

Khurram Ali

Founder at Tech Prolonged Software Engineer by profession - Independent Tech/Gadget Blogger. Writes and reviews at Tech Prolonged for new gadgets/smartphones. @Twitter Facebook Google Plus

View Comments

    • @google-8525110d8576097af9b246c62f211aac:disqus 
      Black screen after clearing the device is common.. wait for a while and the device will be turned on

  • Hey !
    I've got a problem. Nokia Ovi store on my N9 stopped working. Everytime when I click download it says: ''Caution! Before you can continue the corrupted app must be deleted''. I click ''agree''. It starts downloading, but every god forsaken time the setup or/and download fails!
    Every single time!

    I've reset my N9 five times today and it just won't work! Even my e-mail stopped working
    What should I do? Please help me ASAP =(

    • @4e5943ca5f91f0069befc2bfc628be9a:disqus 
      You must try clearing device.... if Resetting won't help fix the issue...

      • i bought n9 yestrday & there appear lines on my cell & its screen start blinkng & got stuck for a while secondly net is very slow sum & 3rdly qwetry get visible from screen thn i switch of cell & on the cell then it start working ...
        i gave lots of money on cell now i am really disapontd from nokia n9 ..:((

        • did u try resetting or clearing N9 as explained above?

          if it didn't fix it you should take it to Nokia Care.

        • @b08eaace5edc33552ec0ca6edc55d983:disqus did u try resetting or clearing N9 as explained above?if it didn't fix it you should take it to Nokia Care. 

          • ya i did but after few hours same problems appear... my frnd also bought n9 & she is also having sumprblm in her set..
            u have any idea that all n9 sets have some problms ???
            i knw how to restore cell but can u tell me how to formate n9?

          • @Sonya Shah
            Clear device actually formats the phone..
            if it didn't help then you should take it to Nokia Care as this issue is not well known

    • Dude!! I had the same problem!! :D
      I must have reaet my device for like 10 times. In my situation the problem was occurred because the device couldn't switch the dev-mode off.
      So what I finally did was this.
      1. Go to Nokia's website and search for the software called "software updater"
      2. Download and install it on your computer
      3. Connect your device to your computer
      4. Open the Nokia Software Updater
      5. Follow in the instructions showed on your computer
      6. Reinstall the software on your N9
      7. Wait for the process to finish!!DO NOT DISCONNECT YOUR N9 DURING THE PROCESS OR YOU CAN SAY GOODBYE TO YOUR PRECIOUS N9
      8. Say hello to your "new" Nokia N9
      All this takes about 20 minutes.

      Please comment if you need any help.
      Ps. Check out my videos on Youtube. My profile is MrGuitarrica :-)

  • I will chose clear device and the phone finish and restart but when turn on i have the logo in center screen same refresh logo 

    what's that mean.....

    • @facebook-100003105979016:disqus don't worry. that refresh screen is common... it will disappear in a while... and u will get your phone started. 

  • I can't use keyboard and any Text input ...it show me uninstalled keyboard on-screen...I tried to restored it many times but still can't work..Should take clear device ? Does it will make it recover ? My version is PR1.1 20.2011.40-4-PR-OOS 

    • I might now the answer...
      Go to Nokia's website and download software updater. Install it and connect your device to your computer. Follow the instructions to reinstall the software on your N9.
      I tried it and it fixed all my problems, even my developer-mode problem. ;-)

  • please need, help. I chose clear device option and the phone finish and restart but when turn on i have the nokia logo in center screen not round arrow. how time need wait?

  • Hej guys!
    Ther is app who show me a space for games,video,music, etc...
    I have problem with space...when i try install full version Angry Birds show information at i have not space...I updated my Nokia N9 but can not help me...i don now what to do...Harmmatan Meegoo is not easy to use programm...i pay a lot many for this "shit"sorry,but I am very desapointed...Nokia was allways easy mobil to use but not this time...

  • hey guys !
    when i make Restore Settings . My bro make Power of
    than my phone now send me this msg ( Device not working properly )
    try updating the device software with Nokia Software Updater if the problem persists, contact

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