Apple will shut down its Support Community, the public forum where iPhone, Mac and iPad owners have swapped fixes for more than two decades. The site stopped accepting new posts on 10 November and closes permanently on Friday, 20 November.
Anyone with an old thread bookmarked or a fix they rely on has just over a week to save what they need. Apple’s notice on the forum says it remains readable until the closing date, and points people to the official Apple Support site for help instead.
MacRumors was told by Apple that the company decided to wind the forum down after a review of its strategy and what customers need. The same report noticed that the sign-in button now leads to an internal portal for Apple staff, and that it is unclear whether the archive will stay online after the 20th or disappear completely.
The forum goes back to 1998, when Apple opened the Tech Exchange. It became Apple Discussions in 2000, Apple Support Communities in 2011, and took its current singular name in 2022. For many owners it was the place a search engine sent them when a Mac would not boot or an iPhone would not update, with answers written by other users rather than Apple staff.
The closing notice on the forum itself thanks the members who volunteered their time. Owners who still want peer help have the MacRumors forums and Reddit as alternatives, and Apple Support remains the route for official repairs, replacement requests and account questions, and the forum’s last day is 20 November.
