Easypaisa Digital Bank has reportedly dismissed around 30 employees over irregularities in aggregator accounts, the merchant-payment channels now at the centre of a federal probe into mobile wallets. The bank flatly denies it, saying the departures were ordinary or voluntary.
The claim comes from internal sources, and if true it would be the first staff fallout from an investigation that has already disrupted how businesses accept payments through wallets.
An aggregator account lets one intermediary collect payments on behalf of many merchants. The investigators’ concern is that some of these accounts were used to move money for illegal online gambling. According to TechJuice, which cites sources familiar with the matter, the people let go were connected to how those accounts operated on the platform.
The bank told the outlet that it “categorically denies reports suggesting termination of 30 employees”. It said any exits were either business as usual under its policies or the employees’ own decision to move on for their careers, and added that it does not comment on individual staff matters.
The Federal Investigation Agency registered a case on 24 September 2026 against an online gambling network that allegedly ran about Rs. 119.93 billion through digital wallets. Investigators traced roughly Rs. 8.586 billion and 10.49 million transactions through just five branchless collection accounts, the outlet says. It also reports that one suspect used fake websites to test payment integrations and slip past compliance checks, and that money then moved on through accounts at Mobilink Microfinance Bank, Faysal Bank and Dubai Islamic Bank. These are the outlet’s findings and the banks have not been quoted on them.
The effects have reached merchants. Six payment intermediary firms are said to be facing delayed processing and settlements, and the international processor dLocal confirmed it is looking into related issues. JazzCash closed more than 300 aggregator accounts after FIA notices, the report adds. It has not dismissed anyone, though sources say an internal inquiry is under way there.
Ordinary Easypaisa and JazzCash customers who send or receive money between personal accounts are not the target of the probe. Shops and online sellers that take payments through an aggregator are the ones to watch: if their intermediary is under review, settlements can be late. Anyone who runs such a business should ask the intermediary directly whether payouts are affected.
Neither the FIA nor the State Bank of Pakistan has said anything about staff at either wallet company, so the dismissals remain unconfirmed. The bank’s denial and the sources’ account cannot both be right, and no document has been published to settle it.
